Pharmacy Intern Grad
4 weeks ago
As a Pharmacy Intern Grad, you will play a vital role in providing exceptional customer service and ensuring the efficient operation of our pharmacy. Your primary responsibilities will include counseling patients on medication usage, answering questions, and referring to medical providers as needed. You will also perform pharmacist tasks, such as compounding, drug therapy reviews, and medication management. Additionally, you will assist the pharmacy manager with establishing procedures that promote the efficient workflow of the pharmacy and ensure compliance with regulations, company policies, and standards.
Key Responsibilities:
Customer Experience:
Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues in a timely manner and answer questions to ensure a positive customer experience. Develop strong relationships with most valuable customers by anticipating their needs and proactively offering services.
Operations:
Counsel patients and answer their questions regarding the usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refer to medical providers as needed. Perform pharmacist tasks, including compounding, drug therapy reviews, verification, and medication management. Ensure the pharmacy operates in accordance with regulations, company policies, and standards.
People & Performance Management:
Assist the Pharmacy Manager with staff hiring and training. Reinforce the direction of the Pharmacy Manager in staff performance by coaching, providing constructive feedback, monitoring customer service, and fostering employee development. Promote teamwork and motivate team members by establishing expectations, monitoring and recognizing progress, and fostering a shared vision.
Training & Personal Development:
Maintain current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications. Maintain awareness of developments in retail and management and pursue best practices that would enhance performance. Obtain necessary certifications, education credits, and training as required by the Company. Seek professional development by monitoring one's performance, soliciting constructive feedback, and leveraging the Pharmacy Manager and Store Manager as a mentor and coach.
Requirements:
Willingness to obtain a Doctor of Pharmacy (Pharm D) degree from an accredited educational institution prior to the start date in position. Willingness to obtain pharmacist licensure from the respective Board of Pharmacy in the states within the district within 90 days of hire per district guidelines. Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws. Certified Immunizer or willing to become an immunizer within 90 days of hire. An Equal Opportunity Employer, including disability/veterans.
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