Service Team Associate

4 weeks ago


Baltimore, Maryland, United States Michaels Stores Full time
Job Summary

We are seeking a highly motivated and customer-focused Service Team Member to join our team at Michaels Stores. As a Service Team Member, you will be responsible for delivering exceptional customer service, maintaining a clean and organized store environment, and supporting the sales team in achieving sales goals.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Support the sales team in achieving sales goals, including assisting with merchandise recovery and maintenance
  • Participate in visual merchandising and store displays to create an engaging and inviting shopping experience
  • Assist with receiving and processing merchandise, including unloading trucks and stocking shelves
  • Perform other duties as assigned by management, including participating in inventory counts and stockroom organization
Requirements
  • High school diploma or equivalent required
  • Previous retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Ability to lift up to 50 pounds and stand for long periods of time
  • Strong communication and interpersonal skills
What We Offer

Michaels Stores offers a competitive salary and benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan. We also offer opportunities for professional growth and development, including training and education programs.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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