Insurance Industry Liaison

1 day ago


Uniontown, Pennsylvania, United States State Farm Insurance Full time
Customer Service Representative Job Description

About Us: State Farm Insurance is a leading provider of insurance services, committed to delivering exceptional customer experiences.

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team. This role involves providing top-notch support to customers, ensuring their needs are met and exceeded.

Key Responsibilities:

  • Assist customers with inquiries, complaints, and policy changes in a timely and professional manner.
  • Provide accurate information regarding insurance products and services, meeting customer expectations.
  • Process policy applications, renewals, and cancellations efficiently, minimizing delays.
  • Handle billing and payment inquiries, resolving issues promptly.
  • Collaborate with team members to ensure seamless customer satisfaction and resolve complex issues.
  • Maintain accurate customer records, updating information as needed.
  • Familiarize yourself with company policies and procedures to ensure compliance with insurance regulations.
  • Stay up-to-date on industry trends and changes in insurance policies, applying this knowledge to improve customer experiences.

Salary Range: $40,000 - $60,000 per year, depending on experience.

What We Offer: As a valued member of our team, you'll enjoy competitive compensation, comprehensive training, and opportunities for growth and development.



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