Program Navigator

1 week ago

Baltimore, Maryland, United States Dwyer Workforce Developement Full time
About the Position

This role is responsible for providing comprehensive support to individuals who lack opportunity and aspire to pursue a career in the healthcare industry. The successful candidate will work closely with prospective and new Dwyer Scholars to identify barriers to success and develop strategies to overcome them.

Key Responsibilities
  • Develop a thorough understanding of Dwyer Workforce Development's mission, vision, and philosophy.
  • Engage with prospective Dwyer Scholar applicants to determine program eligibility and collect required documentation.
  • Work with Dwyer Scholars to identify and address barriers to success, using self-sufficiency development tools and resource solutions.
  • Manage program supportive services for and with Scholars during pre-training and training programs.
  • Provide ongoing support and wraparound services to Scholars through regular contact and communication.
  • Document program service encounters, program activities, and interventions in the database management system.
  • Deliver pertinent program information to Dwyer Scholars during training programs.
  • Maintain current and confidential record keeping systems, including updating contact notes and tracking Scholar progress.
  • Support recruitment activities, job fairs, and community events as needed.
  • Maintain client confidentiality and adhere to the Data Privacy Act.
  • Demonstrate teamwork by cooperating with and assisting co-workers as needed.
  • Attend required meetings, training, seminars, and conferences to enhance expertise and professionalism.
Requirements
  • Knowledge of local community resources and social services.
  • Demonstrate cultural competency and ability to work with diverse groups.
  • Possess strong verbal and written communication skills, as well as leadership and motivational skills.
  • Be highly organized and able to work independently.
  • High School Diploma or equivalent and 2 or more years' experience working with human service agencies/programs. BA or BS degree in social work/human service degree or related field encouraged.
  • Working knowledge of modern office communication systems and ability to operate various office equipment.
Equal Employment Opportunity

Dwyer Workforce Development is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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