Horticultural Operations Manager
7 days ago
A senior role at Good Labor Jobs LLC seeks a highly skilled and experienced professional to manage the horticultural operations. The successful candidate will be responsible for ensuring seamless client relations, property oversight, team collaboration, crew management, training, resource management, administrative coordination, financial oversight, problem-solving, and leadership.
About Us
Good Labor Jobs LLC is a well-established company committed to providing exceptional services in landscape maintenance. With over 30 years of experience, we are growing rapidly and need a talented individual to join our team in Maltby, WA.
Key Responsibilities
- Client Relations: Maintain regular communication with clients to ensure their needs are met and expectations are exceeded.
- Property Oversight: Regularly visit and inspect properties to guarantee they meet client standards and address any issues promptly.
- Team Collaboration: Collaborate closely with the Enhancement Manager on open items and bid requests.
- Crew Management: Manage day-to-day scheduling, assignments, and performance for maintenance crews.
- Training & Support: Equip crews with necessary tools, training, and support to excel in their roles.
- Resource Management: Ensure the care and maintenance of company property, including vehicles, equipment, and worksites, as if it were your own.
- Admin Coordination: Work with the admin team to ensure accurate and timely paperwork completion.
- Financial Oversight: Operate within budgets, track costs, and coordinate billing.
- Problem Solving: Work with the Director of Operations to develop workable solutions when challenges arise.
- Leadership: Mentor and coach crews, setting an example through reliability, punctuality, and flexibility.
- Adaptability: Adjust to changing circumstances and client needs while maintaining a positive attitude.
Required Skills & Qualifications
- A minimum of 5 years of experience in landscaping or a degree/certification in landscape/ornamental horticulture.
- At least 3 years of experience in property management and irrigation repair/installation.
- Knowledge of Baseline systems is advantageous.
- A strong understanding of PNW plant identification, pest and disease control, and pruning techniques.
- Experience with bonsai, Japanese maples, and natural pruning techniques is highly valued.
- Demonstrated ability to lead and supervise crews of 3–12 people and manage on-site subcontractors.
- Knowledge of 2-cycle engines and landscaping equipment.
- A WA State pesticide license (or ability to obtain within 90 days of hire).
- A valid WA State driver's license with a clean driving record and ability to pass a background check.
- Excellent verbal and written communication skills in English; bilingual in English and Spanish is a plus.
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Detail-oriented with strong safety knowledge for outdoor environments.
Estimated Salary: $85,000 - $90,000 per year
Benefits
- Medical/Pharmacy/Vision plans (Kaiser HMP or PPO).
- Dental (Delta).
- Life Insurance ($50,000 coverage included, with optional buy-up plans).
- Accidental Death & Dismemberment (AD&D) insurance.
- Paid Time Off (PTO).
- 401(k) with a 1.5% company match.
- Nine paid holidays/company closure days.
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