Marketing Operations Manager
6 days ago
ReSound is seeking a highly skilled Marketing Operations Manager to join our North American Marketing Operations Team. As a key member of our leadership team, you will be responsible for ensuring the effective execution of our marketing strategies and initiatives.
Key Responsibilities:- Provide leadership and direction for Marketing Operations to ensure alignment to departmental and overall business goals.
- Oversee the print and digital content lifecycle, including the implementation of fulfillment portal systems, creation of process documentation, and development of training materials.
- Ensure compliance by owning the management of creation protocols that adhere to the regulations of our industry and company procedures.
- Foster an environment of continuous improvement to optimize system and process efficiency in collaboration with key cross-functional and global stakeholders.
- Monitor and proactively work to keep projects within budget while providing strategic insights for cost optimization.
- Drive mutually beneficial relationships with internal and external agency partners to create and produce materials in alignment with our brand guidelines and high-quality expectations.
- Demonstrated capability of leading, motivating, and developing team members.
- Positive team player with excellent organization, time management, and task management skills.
- Ability to take initiative while working independently and comfortable with ambiguity.
- Exceptional analytic, decision-making, and problem-solving skills driven by a strong sense of ethics and pragmatism.
- Proven track record of working on multiple projects simultaneously with cross-functional and global stakeholders.
- Skilled communicator building interpersonal relationships at all levels to achieve collective success.
- Ability to think strategically, prioritize tasks and oversee execution with attention to detail.
- Proficiency with core Microsoft Office Tools: Excel, PowerPoint, Word, Outlook, etc.
- Familiarity with and implementation of Project Management Tools such as Asana.
- Bachelor's degree in Marketing & Communications, Business, or a related field.
- 3-5 years of experience leading a team.
- Experience working in marketing operations, print & fulfillment, or related field.
- Experience working with Hearing Aids or other medical devices is a plus.
- Experience, training, and/or certifications specializing in continuous improvement and process engineering are a bonus.
At ReSound, people with hearing loss are at the heart of what we do. In an ever-smarter world, we think big and challenge the norm so that we can transform lives through the power of sound. A life that empowers you to hear more, do more and be more than you ever thought possible.
We value our employees and offer competitive wages and benefits including:
- Generous Benefits including PTO and Paid Holidays
- 401k with Company match
- Paid Parental Leave & Transition Back to Work Benefits
- Company HSA Contributions
- Free Hearing Aids for Family Members
GN Hearing is an equal opportunity/affirmative action employer committed to cultural diversity in the workplace. We openly support and are fully committed to the recruitment, training and promotion of all individuals, without regard to race, color, creed, religion, national origin, ancestry, sexual orientation, disability, age, gender, maternity, marital status, status with regard to public assistance or any other classification protected by state, federal or local law or ordinance.
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