Medical Professional Lead
5 days ago
About the Role
We are seeking a Medical Professional Lead to join our team at Jushi, a vertically integrated, multi-state cannabis company. This is a unique opportunity to make a meaningful difference in people's lives while earning a competitive salary.
Job Description
The Medical Professional Lead will be responsible for ensuring our patrons receive the best and highest quality consultations and guidance with regard to their medical cannabis needs. Compliance, compassion, and quality care are core focuses for our Medical Professionals.
This role involves leading by example through being the ultimate illustration of service, dedication, pace, and energy. The successful candidate will maintain all confidential information according to HIPAA policies and procedures and adhere to and promote the culture of positivity, professionalism, and compliance of policies and state regulations.
The Medical Professional Lead will manage incoming flow of patients at point of entry while providing the highest level of professional care and outstanding customer service to all patients. Conducting virtual and in-person consultations and follow-ups to ensure that patients and caregivers are receiving accurate and helpful information in a caring and compassionate way is also a key responsibility.
The ideal candidate will follow policies and procedures and execute all company programs for customer service, patient and visitor management, state compliance, and safety and security guidelines. Guiding patients and employees with cannabis recommendations including product selection, effects, potency, dosing, methods of consumption, and administration is also a critical aspect of this role.
Mentoring, motivating, elevating, and inspiring the managers and store staff through continual training on compliance, products, and best practices is essential for success in this position. Reporting any and all issues or complaints relating to product to the Store Manager, Compliance manager, State Director, and in real-time is also required.
Requirements
- Must hold an active Pennsylvania Nurse Practitioner license or Physicians Assistant license and be a registered medical professional with the Department of Health Office of Medical Marijuana.
- Must be willing to submit and pass a comprehensive background check per NRS.
- Must complete the Pennsylvania Department of Health 4-Hour CME Course.
- Strong team management and personal communication skills are essential for this role.
- Ability to thrive within a fast-paced environment is crucial.
- Strong compliance and regulation attitude is necessary.
- Excellent oral and written communication skills are required.
- Detail-oriented and focused individuals will excel in this position.
- MS Office proficiency with the ability to utilize and navigate multiple software platforms with ease is necessary.
- Knowledge of cannabis is required.
- Flexibility regarding work schedule and willingness to work 5-6 days per week including evenings, weekends, opening, and closing is expected.
About Jushi
Jushi is a vertically integrated, multi-state cannabis company developing and operating high-end retail locations, premium brands, state-of-the-art cultivation, processing, manufacturing facilities, along with a cutting-edge online platform that sets a new standard for a sophisticated, data-driven, modern cannabis experience.
With over 900 employees strong, Jushi has scaled its operations in seven states, including Pennsylvania, Virginia, Massachusetts, Illinois, California, Nevada, and Ohio. We operate more than two dozen retail locations across the country under the retail brand, BEYOND / HELLOTM as well as under the recently acquired brand, Nature's Remedy and NuLeaf.
Benefits
We offer benefit packages that may include medical, dental, vision, life, short, and long-term disability, flexible spending accounts, paid time off, paid holidays, and 401(k).
Bonus Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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