Route Operations Manager

7 days ago


Chantilly, Hauts-de-France, United States Kept Companies Full time

The Route Operations Manager plays a pivotal role in the success of Kept Companies, the largest self-performing commercial cleaning and maintenance company in the nation. With nine leading brands and over 100 locations nationwide servicing industries including restaurant, solar, retail, transportation, and supermarket.

Key to this position is ensuring the safe and efficient completion of all available work for assigned routes. Most days consist of a mix of office-related activities and field-related tasks. As a Route Operations Manager, you will engage in record keeping, scheduling, billing, jobsite quality and safety checks, and fleet and equipment management.

A significant portion of the day involves driving from jobsite to jobsite and getting in and out of a vehicle. You may also be required to engage in or work alongside crew members for training and assistance, which includes washing and other manual labor activities. Proficiency in computer use and the ability to learn Kept Companies operations software are essential skills.

This dynamic role requires strong leadership and organizational skills, particularly when managing multiple employees with varying skill levels. The ability to self-manage within the workweek and accomplish numerous tasks and goals is vital. Regular communication via phone is necessary, as your availability is crucial on scheduled workdays.

Beyond these core responsibilities, you will lead route team members in executing services to achieve high customer satisfaction, adhere to company standards for safety, environmental compliance, and asset management, and ensure operational efficiency by completing assigned work in a timely manner. Your keen eye for detail will help maintain accuracy in scheduling, billing, and reconciliation.

Salary: $65,000 per annum + Bonus based on performance

About Us: We pride ourselves on being a trusted partner to our clients, providing tailored solutions that meet their unique needs. Our comprehensive services encompass commercial fleet washing, retail equipment refurbishing and sales, refrigeration, hood, coil, and solar panel cleaning, as well as parking lot services.

Your Responsibilities: As a key member of our team, you will oversee all aspects of route operations, including staff supervision, training, and development. This entails correcting issues, responding to customer complaints, and participating in monthly team safety meetings. Additionally, you will assist in regular reviews and counseling of route employees.

What We Offer: In exchange for your expertise and dedication, we provide a competitive salary, opportunities for professional growth, and a supportive work environment. You will receive a company cell phone and credit card for work-related expenses and may participate in our health and vacation plans. Furthermore, you will be eligible for a bonus based on meeting route goals.

At Kept Companies, we value integrity, teamwork, and innovation. If you are a motivated individual seeking a challenging role with opportunities for advancement, join us as a Route Operations Manager and contribute to our continued success.



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