Guest Experience Expert

3 days ago


Rancho Mirage, California, United States free-classifieds-usa Full time
Guest Experience Expert

We are seeking a skilled Guest Experience Expert to join our team at The Ritz-Carlton, Rancho Mirage. As a key member of our front desk and concierge team, you will be responsible for delivering exceptional guest experiences and ensuring seamless transactions throughout their stay.

Key Responsibilities:

  • Process operational needs and address guest requests in a timely and professional manner
  • Complete reports and share highlights of the local area with guests
  • Move about the space to deliver a wide range of services and ensure guest satisfaction
  • Uphold quality standards and maintain a safe work environment

Requirements:

  • Ability to work on your feet and move around the space
  • Strong communication and interpersonal skills
  • Ability to lift and move objects weighing up to 10 pounds
  • Flexibility to work in a fast-paced environment

About Us:

Marriott International is a global hospitality leader committed to providing exceptional guest experiences and fostering a culture of inclusivity and respect. We offer competitive compensation and benefits packages, as well as opportunities for career growth and development.

How to Apply:

Visit our website to learn more about our workplace culture and career opportunities. We are an equal opportunity employer and welcome applications from diverse candidates.



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