Building Operations Manager
2 weeks ago
We are seeking an experienced Building Operations Manager to join our team at Madison Square Garden Entertainment. As a key member of our facilities management team, you will be responsible for overseeing the daily operations and administrative processes related to cleaning services within the Chicago Theater and other designated areas.
Job SummaryThe ideal candidate will have a minimum of 2-3 years of management experience, with a strong background in events, theatre operations, and entertainment venue management. Previous supervisory experience in custodial/housekeeping is highly desirable. The successful candidate will possess excellent communication skills, be able to mobilize key stakeholders, and engage with all levels of the organization.
Key Responsibilities- Oversee the daily operation and administration of the custodial department, ensuring seamless delivery of service while minimizing internal conflict.
- Consistently communicate with Department Managers regarding building deficiencies and staff issues.
- Orchestrate daily inside labor activities, fostering a cooperative environment.
- Highly responsive in emergency evacuations, working in fast-paced environments.
- Familiar with event budgets and manage custodial labor costs effectively.
- Promote employee recognition programs, knowledge checks, and surveys.
- Plan, schedule, and organize shift work efficiently.
- Track staff attendance and resolve issues promptly.
- Manage inventory of cleaning materials and supplies, tracking spending throughout the year.
- Maintain a first-class operation, delivering superior service to internal and external clients.
- Minimum 2-3 years of management experience in events, theatre operations, or entertainment venue management.
- Previous supervisory experience in custodial/housekeeping is highly desirable.
- Candidates with completed college-level coursework (60 credit hours) or similar self-development are preferred.
- Excellent communication skills, ability to mobilize stakeholders, and engage with all levels of the organization.
- Adept at maintaining a positive, open, approachable, and professional relationship with diverse staff.
- Comfortable with managing conflict and responding to customer problems with urgency.
- Ability to demonstrate success in managing multiple tasks under tight deadlines.
- Experience motivating and encouraging exceptional performance.
- Must be receptive to working outside in inclement weather and extreme temperatures.
- Must be comfortable with heights and navigating steep steps and inclines.
- Must be able to carry a 10-pound backpack vacuum and lift 25 pounds safely.
- Ability to stand and move about the theater during shifts.
- Flexible schedule, including days, nights, split days off, weekends, and holidays.
Madison Square Garden Entertainment is a leading provider of live entertainment experiences. Our commitment to excellence and dedication to our customers drive our success. We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary and benefits package.
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Building Operations Manager
4 weeks ago
Chicago, Illinois, United States Madison Square Garden Entertainment Full timeJob Description:We are seeking a highly skilled Building Operations Manager to join our team at Madison Square Garden Entertainment. This is an exciting opportunity to work in a fast-paced environment, overseeing the daily operational and administrative processes of our Chicago Theater and other BOH office and support areas.Key Responsibilities:Manage the...
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