Healthcare Enrollment Call Center Representative
7 days ago
We are seeking a highly motivated and customer-focused Telework Healthcare Benefits Enrollment Specialist to join our team at 1st Choice, LLC.
This role involves providing exceptional customer service and support to Maryland residents through our Health Benefits Exchange.
As a Telework Healthcare Benefits Enrollment Specialist, you will be responsible for handling customer inquiries, resolving issues, and ensuring a seamless experience for our customers.
Key Responsibilities:
- Customer Service: Respond to customer inquiries, resolve issues, and provide accurate information in a timely manner.
- Healthcare Knowledge: Possess a basic understanding of healthcare terminology and be able to communicate effectively with customers.
- Call Center Experience: Have a minimum of 6 months to 2 years of relevant call center experience, preferably in a healthcare-related field.
Requirements:
- Education: High School diploma or equivalent.
- Technology: Proficient in using computer systems, software, and technologies, including dual monitors and a wired headset.
- Work Environment: 100% remote, allowing you to work from the comfort of your home.
About 1st Choice, LLC:
We are a professional management consulting firm with over two decades of experience delivering innovative consulting, technology, and staffing solutions to federal and commercial organizations throughout the United States.
At 1st Choice, we value diversity, equity, and inclusion, and we strive to create a workplace environment that is inclusive, respectful, and supportive of all individuals.
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