Business Analyst
4 weeks ago
Fidelity TalentSource is a leading provider of temporary staffing solutions for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We are currently seeking a skilled Business Analyst to join our team in Durham, NC or Westlake, TX.
The RoleThe Health & Welfare Implementation Benefits Analyst will be responsible for applying their consulting, analysis, and domain skills to deliver the best outcomes for our clients, their participants, and Fidelity. The successful candidate will be a key member of the Health & Welfare (HW) Center of Excellence Implementation and Migration team, providing expertise in the Health & Welfare benefits administration landscape.
The Expertise and Skills You Bring- Bachelor's degree or equivalent years of industry experience
- 3+ years of Health and Welfare benefits service experience
- 3+ years of testing experience (and demonstrated competence, depth, and breadth)
- Prior client implementation and/or platform migration experience a plus
- Experience in Agile preferred, but not required
- Proficient with Microsoft Office applications
- Ability to independently manage one's own workload
- Regulatory and legislative knowledge in aligned service area
- Understanding of benefits administration systems
- Demonstrates superb communication skills (written and verbal)
- Ability to conduct analysis and document findings
- Procedure execution and process improvement
- Align, plan, and implement new product capability delivery within flight implementations
- Drive and/or support execution of key implementation activities (example: data conversion load)
- Participate in validation and/or testing efforts to ensure results meet the client and/or product offering requirements
- Partnering with the Director Client HealthCare Consulting to define client-specific configurable variations to support a client plan and/or administrative requirements
- Performing root cause analysis to determine gaps or trends for continuous improvement opportunities
- Submitting requests and/or assisting with translation of business requirements to technology partners, as applicable
- Creating training material and reference material for participant services
- Assisting and coaching the broader virtual team
- Engaging in and/or leading ongoing courses to support continued personal development
Fidelity's healthcare administrative services are backed by the service, trust, and experience that have helped Fidelity become America's Retirement Leader. With over 20 years of experience in Health & Welfare administration, we are utilizing our experience to bring health and wealth together to drive better outcomes for our clients.
Company OverviewFidelity TalentSource is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We welcome individuals from all backgrounds, including technology and customer service, to fill assignments across Fidelity's U.S.-based regional and investor center locations.
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