Network and Operations Support Specialist

4 weeks ago


King of Prussia, Pennsylvania, United States Synerfac Full time

Network Engineering Opportunity

Our client, a leading energy efficiency solutions provider, is seeking a skilled Network Engineer to join their team. This role will support the installation of company products at customer locations, working with company and customer personnel, and contract installers.

The position will analyze and resolve issues between company products and the customer's network and infrastructure.

Key Responsibilities:

  • Design, implement, and manage LAN, MAN, and WAN networks.
  • Configure and maintain firewall and VPN solutions to ensure secure network access.
  • Implement and manage load balancing technologies to optimize network performance.
  • Deploy and manage WLAN solutions to provide reliable wireless connectivity.
  • Integrate and manage cloud networking solutions to support hybrid and cloud-based environments.
  • Diagnose and resolve network issues promptly to ensure successful product installations and uptime.
  • Support the installation at customer sites by tracking the installation through the customer network and coordinating with field staff to problem-solve product communication issues.
  • Maintain comprehensive documentation of network configurations, processes, and procedures.
  • Maintain active inventory of electronic devices, work with Operations manager to ensure successful scheduling of field installers, and work with staff to complete customer project management tasks.
  • Develop and implement network security protocols to protect sensitive data.
  • Work closely with other company and customer professionals to optimize network performance and support business operations.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 2 plus years of experience in network engineering and operations support.
  • Relevant certifications such as CCNA, CCNP, or equivalent are preferred.
  • Proficiency in LAN, MAN, and WAN technologies.
  • Experience with firewall (VPN) configuration and management.
  • Knowledge of load balancing technologies.
  • Expertise in wireless networking (WLAN).
  • Familiarity with cloud networking solutions.
  • Any experience/knowledge of electronic devices is a huge plus.

Soft Skills:

  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.


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