Operations Director

6 days ago


Charlotte, North Carolina, United States The Plunge House® Full time

About The Plunge House

The Plunge House is the nation's newest cold and hot plunge recovery center focused on providing a highly accessible option to the fitness community to recover faster through the modality of contrast therapy using cold plunges, saunas, and hot water in a 30 minutes regiment. With plans to scale to over 500 locations across the country through franchising within the next five years.

This position offers an unparalleled opportunity for upward mobility at a quick pace due to the company's aggressive growth plan.

Job Description:

This Sales and Operations Manager will be responsible for overseeing the sales and operations of our flagship location. Key responsibilities include developing and executing sales training programs, working independently and collaborating with the Founders, executing results-driven sales strategies, and fostering a positive company culture.

Requirements:

  • Minimum 3+ years of sales experience or membership sales leading a team
  • Ability to develop and execute sales training programs
  • Self-motivated and driven sales professional with excellent communication skills
  • Experience in customer service/hospitality (preferred)
  • Proficiency with computers and studio software
  • Strong leadership and time management skills
  • Ability to resolve conflict and engage in internal communication
  • Ability to work flexible schedules as needed, including weekends and holidays

Qualifications:

Bachelor's Degree in a related field (plus); minimum 2 years of management experience; previous experience in the health and fitness industry and customer service/hospitality (both preferred).

Compensation and Benefits:

  • $60,000 base salary + bonus
  • Direct access to the Founders and unlimited potential for growth opportunities
  • Benefits and health insurance
  • Two weeks paid time off

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