Customer Service Representative

1 month ago


Wexford, Pennsylvania, United States AAA East Central Full time

We are seeking a highly motivated Customer Service Representative to join our team at AAA East Central. As a key member of our branch network, you will be responsible for delivering exceptional customer service and sales experience to our members.

Key Responsibilities:

  • Provide legendary service to members by greeting them, determining their needs, and offering solutions.
  • Offer DMV vehicle license, registration, and notary services to members.
  • Meet and exceed sales and service goals for multiple AAA products and services.
  • Prepare and provide TripTik travel routings, marked road maps, tour books, and other travel-related materials.
  • Issue passport photos and accept payments for various products.
  • Make hotel and car rental reservations for members and provide travel destination information.

Requirements:

  • Experience in retail sales, banking, or similar customer service/sales environment.
  • Proven ability to exceed assigned sales or service quality goals.
  • Must be able to obtain and maintain a valid notary license.
  • Experience with Microsoft Office basics.
  • Ability to travel locally when necessary.
  • A high school diploma or GED.

Benefits:

  • Extraordinary medical/dental/vision/life benefits.
  • 401(k) Savings plan with company match.
  • Tuition assistance.
  • PTO for community volunteer programs.
  • Wellness program.
  • Employee discounts (membership, insurance, travel, entertainment, services, and more).

At AAA East Central, we value our employees and strive to create a diverse and inclusive work environment. We are committed to delivering legendary service to our members and providing them with peace of mind and value.

AAA East Central is an Equal Opportunity Employer.



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