Restaurant Operations Manager

5 days ago


Hot Springs National Park, Arkansas, United States Chick-fil-A Hot Springs Full time
Job Overview

Chick-fil-A Hot Springs is seeking a highly motivated Restaurant Operations Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that we provide exceptional customer service and maintain high-quality food and cleanliness standards.

Key Responsibilities:

  • Lead and motivate team members to achieve operational excellence in all areas of the restaurant.
  • Develop and implement strategies to improve customer satisfaction, sales growth, and employee engagement.
  • Manage labor costs, inventory, and cash handling to ensure efficient operations.
  • Train and coach team members on Chick-fil-A processes and procedures.
  • Address customer complaints and resolve issues promptly and professionally.
  • Ensure compliance with health and safety regulations and company policies.

Requirements:

  • 1-2 years of experience in a leadership or management role in the food service industry.
  • Proven track record of success in driving sales growth, improving customer satisfaction, and reducing labor costs.
  • Strong communication, leadership, and problem-solving skills.
  • Able to work effectively in a fast-paced environment and adapt to changing situations.
  • Passion for delivering exceptional customer service and maintaining high-quality food and cleanliness standards.

What We Offer:

  • A competitive salary range of $45,000 - $60,000 per year, depending on experience.
  • Ongoing training and development opportunities to help you grow your career.
  • A dynamic and supportive team environment that encourages collaboration and innovation.
  • The opportunity to make a positive impact on our customers' lives and contribute to the success of a well-respected brand.


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