Orthodontic Office Coordinator

4 weeks ago


Coeur d'Alene, Idaho, United States TN Specialty Dental Services, PLLC Full time
Treatment Coordinator Role

The Treatment Coordinator is the primary point of contact between patients and our office at TN Specialty Dental Services, PLLC. This individual should consistently make a good impression and extend a warm welcome to new patients and their families. The Treatment Coordinator is responsible for the smooth and organized operation of the front office, including overseeing all front office duties, maintaining an organized and immaculate front office, and running birthday and appointment recall systems.

Responsibilities include office correspondence, statistics, and reports. The Treatment Coordinator performs new patient examinations and consultations with the doctor, makes case presentations, presents payment options, and finalizes the treatment contract with new patients. This involves investigating insurance benefits available to the patient and educating the patient as to how insurance coverage applies to orthodontics.

Key Responsibilities:

Educate patients and families regarding diagnosis, treatment plan, and benefits of treatment.
Communicate with other dental offices regarding exam findings, treatment progress, etc.
Perform office public relations activities.

Requirements:

Enthusiastic, professional demeanor at all times.
Familiar with orthodontic terminology, treatment, and procedures; able to answer questions that patients and parents may have in the course of treatment.
Ability to organize time and tasks to complete work on schedule.
Excellent communication skills.
Good memory of names and faces.
Ability to work well with others.
Interested in orthodontics, patients, and families.

Salary: $20-24 hourly

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