PC Support Specialist
6 days ago
Link Solutions, Inc. is seeking a highly skilled PC Support Technician to join our team at Joint Base Lewis-McChord, WA. As a PC Support Technician, you will provide technical assistance and support to end users, ensuring the seamless operation of our government IT systems.
Key Responsibilities- Provide help desk information and support, determining the cause of problems and offering temporary solutions when necessary.
- Respond to user inquiries and requests, providing technical assistance on PC systems, hardware, and software.
- Install, configure, troubleshoot, and support PC/server hardware and software.
- Install and configure software upgrades, configure operating systems to enhance PC performance, and install network interfaces and Internet connections.
- Diagnose network cable and configuration problems, install and maintain specialized software, and coordinate support with the local Network Enterprise Center.
- Implement and design organization-wide standards for the implementation of future and existing information systems.
- Provide on-call support outside of core work hours for unscheduled events or scheduled service interruptions.
Please note that this job description is not exhaustive and may be subject to change.
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