Healthcare Operations and Quality Assurance Trainer

7 days ago


Silver Spring, Maryland, United States Networks Connect Professional Staffing Full time

About the Role

Networks Connect Professional Staffing is conducting a search on behalf of our client, a prominent healthcare system in Silver Spring, MD, for a skilled Revenue Cycle Operations and Quality Assurance Trainer. This is an exciting opportunity to shape the future of healthcare services by developing and enhancing training programs within the Revenue Cycle domain.

Key Responsibilities:

  • Training Program Development: Create engaging materials for revenue cycle management, ensuring an impactful learning experience for employees.
  • Facilitating Training Sessions: Deliver presentations and orientation sessions utilizing strong communication skills, effectively conveying complex concepts.
  • Logistics Coordination: Oversee all aspects of training, including registration, documentation, and logistics, ensuring seamless execution.
  • Competency Testing: Develop and administer tests to measure training effectiveness, driving continuous improvement.
  • Quality Outcomes Collaboration: Work with teams to implement, monitor, and measure quality improvements in revenue cycle processes, aligning with organizational goals.

Qualifications and Requirements

  • Education: Bachelor's Degree in a relevant field (Required).
  • Experience: 3+ Years of Experience in developing training materials, performance improvement, and program management within the revenue cycle sector.
  • Certifications: ATD or DDI certification (to be completed within the first year of hire).
  • Technical Proficiency: Familiarity with Microsoft Publisher, Office, Adobe Captivate, or Articulate Storyline is highly desirable.
  • Analytical and Presentation Skills: Strong ability to communicate complex concepts effectively, leveraging analytical expertise to drive results.

Why Network Connect?

  • Growth Opportunities: Engage in continuous professional development in a supportive environment that fosters growth.
  • Inclusive Culture: Be part of a team that values diversity, innovation, and collaboration.
  • Competitive Compensation: Enjoy a competitive salary range of $70,000 - $90,000 per year.

Additional Benefits

  • Benefits Package: Comprehensive benefits, including health insurance, dental insurance, life insurance, 401(k) plan, paid time off, and vision insurance.
  • Schedule: Full-time position with an 8-hour day shift, Monday through Friday, with opportunities for flexible scheduling.

Location and Relocation

  • Silver Spring, MD: Must be willing to relocate to Silver Spring, MD before starting work. A relocation package may be available for eligible candidates.

Work Environment

  • In-Person Work: The position requires in-person work at the client's location in Silver Spring, MD.


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