Senior Business Immigration Specialist
4 weeks ago
About the Role:
Fragomen's Senior Business Immigration Analyst position offers a unique opportunity to make a meaningful impact on our business while providing training, development, and long-term growth opportunities. As a Senior Business Immigration Analyst, you will work in a dynamic and challenging atmosphere with a team passionate about immigration. You will provide world-class client service and industry-leading technology solutions to help our clients navigate the complex world of global immigration and achieve their goals.
Key Responsibilities:
- Develop in-depth knowledge of the firm, various immigration case types, and client processes.
- Prepare and file petitions with government agencies, including document gathering, review, drafting, and filing.
- Communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or general inquiries.
- Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, and escalations to supervisors.
- Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and teams.
- Understand and contribute to team and individual productivity goals.
- Demonstrate flexibility and initiative.
- Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance.
Requirements:
- Bachelor's degree, Associate's degree, Paralegal certification, or experience in a customer-facing or client service-oriented role.
- At least two years of business immigration experience.
- The ability to prioritize, meet deadlines, and escalate case issues to supervisors.
- Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes.
- Experience using various computer systems, including MS Word and Excel.
- Desire to contribute to a positive work environment, effectively collaborate, and promote teamwork.
Benefits:
Fragomen offers a comprehensive benefits package, including 22 PTO days, medical, dental, and vision plans, FSA and HSA plans, and a 401K plan with company matching.
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