Senior Business Immigration Specialist

4 weeks ago


Boston, Massachusetts, United States Fragomen Full time

About the Role:

Fragomen's Senior Business Immigration Analyst position offers a unique opportunity to make a meaningful impact on our business while providing training, development, and long-term growth opportunities. As a Senior Business Immigration Analyst, you will work in a dynamic and challenging atmosphere with a team passionate about immigration. You will provide world-class client service and industry-leading technology solutions to help our clients navigate the complex world of global immigration and achieve their goals.

Key Responsibilities:

  • Develop in-depth knowledge of the firm, various immigration case types, and client processes.
  • Prepare and file petitions with government agencies, including document gathering, review, drafting, and filing.
  • Communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or general inquiries.
  • Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, and escalations to supervisors.
  • Compile and summarize large quantities of data within case management systems for reporting to clients, managers, and teams.
  • Understand and contribute to team and individual productivity goals.
  • Demonstrate flexibility and initiative.
  • Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational, and client compliance.

Requirements:

  • Bachelor's degree, Associate's degree, Paralegal certification, or experience in a customer-facing or client service-oriented role.
  • At least two years of business immigration experience.
  • The ability to prioritize, meet deadlines, and escalate case issues to supervisors.
  • Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes.
  • Experience using various computer systems, including MS Word and Excel.
  • Desire to contribute to a positive work environment, effectively collaborate, and promote teamwork.

Benefits:

Fragomen offers a comprehensive benefits package, including 22 PTO days, medical, dental, and vision plans, FSA and HSA plans, and a 401K plan with company matching.



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