Trendsetting Restaurant Leadership Position

4 days ago


Burlington, Vermont, United States Gecko Hospitality Full time

Restaurant Operations Leader

A dynamic and engaging career opportunity awaits at Gecko Hospitality's trendy full-service restaurant in Burlington, MA.

Compensation: The salary for this role is estimated to be in the range of $65K to $75K per annum, commensurate with skills and experience.

About the Role:

We are seeking a highly motivated and charismatic Assistant General Manager to join our team. As the right-hand person to the management team and ownership, you will play a crucial role in developing and executing strategies to achieve operational excellence at the restaurant level.

Your Key Responsibilities:

  • Develop and Execute Operational Strategies: Work closely with the management team and ownership to create and implement plans that drive sales growth, enhance customer satisfaction, and maintain high standards of service quality.
  • Brand Ambassador: Represent Gecko Hospitality's established brand values and mission to the team, customers, and community, ensuring a cohesive and positive image.
  • Scheduling and Operations Management: Submit weekly schedules that deliver exceptional dining experiences while meeting budgeted targets.
  • Facility Maintenance: Lead daily and weekly walkthroughs to ensure facilities meet our high standards.
  • HR Compliance and Best Practices: Uphold HR practices that align with our values and are compliant with local, state, and federal laws.
  • Cleanliness, Safety, and Food Safety: Maintain high standards of cleanliness, safety, sanitation, and food safety throughout the restaurant.
  • Training and Development: Showcase extensive knowledge of operational systems, train direct reports, and delegate tasks effectively.
  • Guest Experience: Deliver exceptional food, outstanding service, and unforgettable dining experiences to all guests.
  • Team Culture: Foster a positive work environment through effective communication with employees and managers.

Requirements:

  • Friendly and Outgoing Personality: Possess a positive attitude, ability to adapt to change, and a friendly demeanor to build strong relationships with colleagues and customers.
  • Quick Thinking and Multi-Tasking: Demonstrate the ability to think quickly and manage multiple tasks simultaneously.
  • Effective Communication: Communicate effectively both verbally and written, ensuring seamless interactions with colleagues, customers, and external partners.
  • Leadership and Delegation: Delegate tasks to hourly staff members, organize teams efficiently, and demonstrate leadership skills.
  • Flexibility and Availability: Be available to work nights, weekends, and holidays as required.
  • General Knowledge: Have a general understanding of food and beverage knowledge, including craft beer, cocktails, and wine.
  • Service Standards: Possess excellent service knowledge and standards, maintaining a high level of customer satisfaction.
  • Physical Demands: Be able to stand for up to 10 hours and lift up to 40 pounds.


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