Customer Service Representative
4 weeks ago
As a Customer Service Representative at GPM Investments LLC, you will be the face of our company, providing exceptional service to our customers and ensuring a positive shopping experience. Your role will involve greeting customers, answering questions, and resolving any issues that may arise.
Key Responsibilities:
- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
- Process transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
- Upsell and suggest products to customers, promoting our brand and increasing sales.
- Participate in visual merchandising, including displaying products and maintaining store displays.
- Collaborate with colleagues to achieve sales goals and maintain a positive work environment.
Requirements:
- Age 18 or older (21 in some states)
- Ability to work weekends and holidays
- Basic math skills and ability to handle cash
- Excellent communication and customer service skills
- Ability to lift up to 50 pounds and stand for long periods
Benefits:
For information on benefits offered, please visit our website at https://gpminvestments.com/careers/.
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