Building Materials Support Specialist

1 week ago


San Francisco, California, United States Better Living Inc Full time

We are seeking a skilled Building Materials Support Specialist to join our team at Better Living Inc. This role is an excellent opportunity for someone looking to start or grow their career in sales and customer support within the building materials industry.

About the Role:

  • Assist customers in selecting the right building materials and products for their projects, providing detailed information on product specifications, pricing, and availability.
  • Process sales orders accurately and efficiently, ensuring all necessary information is collected and entered into the system.
  • Support the sales team by preparing quotes, samples, and product information for client meetings.
  • Monitor inventory levels and coordinate with the procurement team to ensure adequate stock for high-demand materials.
  • Handle customer inquiries and complaints promptly, providing effective solutions and excellent customer service.
  • Maintain up-to-date knowledge of industry trends, new products, and advancements in building materials.
  • Collaborate with suppliers to obtain product information and negotiate pricing when necessary.
  • Communicate professionally, both verbally and in writing, to coworkers and customers.

About Better Living Inc:

Better Living Inc is a family-owned business that has been serving the community since 1893. With two retail locations, a Cabinet Sales & Design Center, and a Mill Shop producing custom millwork, stairs, and doors, we offer a wide range of building materials and services.

What We Offer:

  • An estimated salary of $45,000 - $60,000 per year, depending on experience.
  • A comprehensive benefits package, including paid time off, holidays, medical insurance, dental insurance, vision insurance, long-term disability insurance, short-term disability insurance, basic life insurance, voluntary life insurance, flexible spending accounts, accident insurance, critical illness insurance, employee purchase discount, 401(k) retirement plan, and profit-sharing employer contributions.
  • A drug-free workplace and opportunities for professional growth and development.

Requirements:

  • No prior sales experience required, but related experience is preferred.
  • Ability to work independently and as part of a team.
  • Familiarity with the building materials industry is a plus, but not necessary.
  • Willingness to learn computer software as needed.
  • Effective communication and problem-solving skills.


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