Fitness Experience Ambassador

1 week ago


Lynn, Massachusetts, United States Planet Fitness Inc. Full time
About Us

At Planet Fitness Inc., we're dedicated to providing an affordable, high-quality fitness experience for our members. Our mission is to create a judgement-free zone where individuals can achieve their health and wellness goals.

Job Summary

We're seeking a talented Club Membership Support Specialist to join our team. As a key member of our staff, you will be responsible for creating a positive member experience by providing exceptional customer service.

Key Responsibilities:
  • Greet members, prospective members, and guests in a friendly and welcoming manner.
  • Handle all front desk related activities, including answering phones, checking members into the system, and facilitating updates to member accounts.
  • Provide personalized support to members, addressing their concerns and questions in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club, ensuring a comfortable and inviting environment for members.
Requirements:
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are essential.
  • Exceptional communication skills, with the ability to interact positively and professionally with members and colleagues.
Benefits

We offer a comprehensive benefits package, including medical options, dental, vision, flexible spending accounts, 401k with company contribution, paid vacation time, and additional ancillary benefits.

Compensation

The estimated salary for this position is $15.00 per hour, commensurate with experience.



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