User Experience Designer II
3 hours ago
C4 Technical Services: A Collaborative and Agile Work Environment
As a UX Designer on the People Technology Team, you will work closely with a cross-functional team of designers, product managers, and engineers to create compelling, human-centered experiences across digital and physical touchpoints.
Key Responsibilities:
Develops and delivers UX Design deliverables to support the work effort of teams and ensures standard design practices are utilized to deliver consistent experiences.
Participates in the presentation of high-level solutions and strategies to product and/or project stakeholders, engineering leadership, and UX leadership, and drives and negotiates consensus trade-offs effectively.
Leverages customer research, site metrics, and usability findings to back up assertions, make recommendations, and drive strategy.
Fosters and participates in a culture of collaboration, feedback, and continuous improvement.
Has intermediate knowledge of Experience Design principles, activities, deliverables, and tools (e.g., collaboration sessions, designs, wireframes, prototypes, Figma, Miro, Jira, Sketch, etc.).
Preferred/Nice to Have Skills:
Has a current online portfolio that demonstrates knowledge and skill in experience design.
Works with experience designers, product managers, engineering leads, and business stakeholders to gain alignment on solutions and align customer and business needs.
Supports the UX team in solution design by providing insights into current capabilities and functionality across all digital channels and other customer touchpoints.
Assists teams in defining the supporting strategy across product teams to create multi-channel experiences that reach into digital and physical touchpoints.
Participates in and helps to lead UAT and team development and launch support activities.
Has the ability to work through complex design solutions and understand the technology behind those solutions.
Has experience in envisioning, defining, and modeling end-to-end, multichannel customer experiences.
Is curious, collaborative, self-driven, self-aware, outgoing, and relationship-focused.
About the Team:
People Technology is an agile, fast-paced product space that is highly collaborative between design, product, and engineering. The team works to build and support employee-facing experiences as they manage their day-to-day work, career development, and benefits.
Skill and Learning Space:
The Skills and Learning space promote the growth and development of our employees. It helps them acquire the skills needed to progress in their career and provide better customer experiences through their knowledge and expertise.
Position Summary:
As a UX Designer, you will work closely with a team of designers, product managers, and engineers to create user-centered experiences across digital and physical touchpoints.
What We Are Looking For:
2 or more years as a UX Designer, or 4 or more years in related fields, or equivalent industry experience.
Additional Information:
C4 Technical Services is an equal opportunity employer and welcomes diversity in the workplace.
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