Crew Chief Leadership Role
4 weeks ago
Job Summary:
Crew Chief is a leadership role responsible for guiding the crew, ensuring consistent revenue growth, and providing exceptional customer service. As a key member of the management team, you will work closely with the General Manager to drive sales, improve efficiency, and maintain a positive work environment.
Key Responsibilities:
- Work directly with the General Manager to achieve revenue growth and improve guest count.
- Coach and execute excellent customer service, creating an exceptional guest experience.
- Set a positive example as a leader, building team engagement and efficiency.
- Develop teammates through internal training programs and provide ongoing guidance, coaching, and direction.
- Ensure quality control measures and processes are followed consistently.
- Perform opening and closing duties, assist with budgeting, and provide clear direction to the team.
- Manage inventory, product orders, and adhere to safety regulations.
- Assist guests with their questions and needs, in-person, electronically, or via the telephone.
Requirements:
- One to three years of retail management experience.
- Exceptional oral and written communication skills.
- Proven leadership ability to inspire and motivate diverse groups of people.
- Sound business sense and comprehensive understanding of the retail industry.
- Ability to analyze, comprehend, and recommend financial objectives.
- Positive, helpful attitude, and professional conduct and appearance.
- Guest First mindset.
Working Conditions:
- Must be able to stand on hard surfaces for extended periods.
- Expect to work in an environment with hot and cold temperatures, loud noises, and exhaust fumes.
- Must be able to lift and move work-related items up to 50 pounds.
Additional Information:
Candidates must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship.
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