Wendy's Shift Manager Position

4 weeks ago


Oceanside, California, United States WKS Internal Wendy's Full time
Job Summary

As a Shift Manager at Wendy's, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and maintaining a high level of food safety and quality. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Manage daily restaurant operations, including scheduling, inventory, and customer service.
  • Lead and motivate a team of employees to achieve sales and customer satisfaction goals.
  • Ensure compliance with company policies, procedures, and food safety regulations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Monitor and control labor costs, inventory, and other expenses.
  • Collaborate with other shift managers and department heads to achieve company goals.
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
  • 1-3 months of related experience and/or training; or equivalent combination of education and experience.
  • Ability to read, write, and communicate effectively.
  • Strong leadership and problem-solving skills.
  • Ability to work effectively in a fast-paced environment.
Working Conditions

The work environment is fast-paced and dynamic, with a moderate noise level. The employee may be required to stand, walk, sit, use hands to finger, feel, or handle objects, reach with hands and arms, climb, stoop, kneel, crouch, or crawl. The employee may also be required to lift or move up to 50 pounds. The employee may be exposed to high heat from grill and fryer equipment and may be exposed to cooking oils and other materials typically used in preparing fast food products.

Qualifications

Must be 18 years old or older.



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