Assistant Store Leader

4 weeks ago


Whittier, California, United States Quick Quack Car Wash Full time
{"title": "Assistant Store Leader", "description": "Job Title: Assistant Store Leader

Quick Quack Car Wash is seeking a highly motivated and customer-focused Assistant Store Leader to join our team. As a key member of our store leadership team, you will assist the Store Leader in ensuring the store is operational and meeting customer service needs.

Key Responsibilities:
  • Provide exceptional customer service and greet customers as they enter the location.
  • Assist the Store Leader with hiring and training new team members.
  • Coordinate the day-to-day workflow of subordinate team members and provide direction as needed.
  • Assist with employment actions, including discipline and termination of team members in accordance with company policy.
  • Monitor store performance and identify opportunities to increase productivity and efficiency.
  • Participate in leadership of safety meetings, team building events, and other projects.
  • Assist customers with questions or price discrepancies.
  • Properly use sales membership pitches and enforce their use with the team.
  • Explain services provided by Quick Quack Car Wash and sell additional services and vending items.
  • Accurately and efficiently complete sales transactions and maintain proper cash accountabilities at POS registers.
  • Maintain housekeeping and maintenance responsibilities, including driveways, restrooms, and car wash areas.
  • Explain car wash entry procedures to customers and follow exact car loading and "prepping" procedures to ensure employee and/or customer safety.
  • Perform other duties as assigned.
Requirements:
  • Excellent customer service skills.
  • Excellent time management skills with the ability to assign and delegate tasks.
  • Ability to lift up to 15 pounds at times.
  • Strong leadership and communication skills.
  • Ability to read, count, and write accurately.
  • Ability to work various hours, weekends, and holidays.
  • High school diploma or equivalent preferred.
  • Ability to perform repetitive movements over long periods of time.
  • Prolonged periods standing and working on cash register or related equipment.
", "lang_code": "en"}

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