Quality Assurance Specialist
1 week ago
We are seeking a skilled Quality Assurance Specialist to join our team at SmartCOP, Inc. in a remote setting.
About the Role:
- As a Quality Assurance Engineer at SmartCOP, you will be part of a small development team for our Records Management System software used by law enforcement and conservation agencies nationwide.
- You will be responsible for testing work items submitted by engineering and regression testing products prior to release.
Key Responsibilities:
- Test and document software bugs and enhancements.
- Create product release notes.
- Present live demonstrations for new release features to customers and peers.
- Work with the Support Team to troubleshoot reported issues and apply solutions to resolve them.
- Develop and execute in-depth test scripts to identify and resolve software defects working in conjunction with internal and external resources as appropriate.
- Report progress and manage resolution of defects found through phases of the software development life cycle.
- Establish and manage test activity schedules and coordinate usage and availability of test environments/facilities.
Qualifications:
- Excellent verbal and written communication skills.
- Strong knowledge of PC and LAN environments primarily using Windows Server and Windows Operating Systems.
- Proficiency with Microsoft Office software programs and proven ability to effectively use software applications for data entry, data analysis, word processing, presentations, and calculations.
- Bachelor's degree in Computer Science or Engineering.
- Working knowledge of SQL and database concepts.
- Client/Server, Web, and Mobile application knowledge.
- Agile experience.
- Source control experience.
- Prior law enforcement experience, preferably with SmartCOP software.
- Knowledgeable of concept practices and procedures commonly used in software quality assurance.
- Effective testing skills: proficient in test planning and execution and using test methodologies to identify software defects, applying software quality assurance (SQA) practices and principles.
- Excellent diagnostic and problem-solving skills with ability to develop logical, documented recommendations and work with appropriate areas on resolution of issues.
- Detail-oriented with an aptitude for facilitating the removal of defects with software development teams.
Compensation: The estimated salary for this role is $70,000 - $90,000 per year, depending on qualifications and experience.
About SmartCOP: We are a leading provider of Records Management System software for law enforcement and conservation agencies nationwide.
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