Quality Assurance Specialist

1 week ago


South Dakota, United States Smartcop, Inc. Full time

We are seeking a skilled Quality Assurance Specialist to join our team at SmartCOP, Inc. in a remote setting.

About the Role:

  • As a Quality Assurance Engineer at SmartCOP, you will be part of a small development team for our Records Management System software used by law enforcement and conservation agencies nationwide.
  • You will be responsible for testing work items submitted by engineering and regression testing products prior to release.

Key Responsibilities:

  1. Test and document software bugs and enhancements.
  2. Create product release notes.
  3. Present live demonstrations for new release features to customers and peers.
  4. Work with the Support Team to troubleshoot reported issues and apply solutions to resolve them.
  5. Develop and execute in-depth test scripts to identify and resolve software defects working in conjunction with internal and external resources as appropriate.
  6. Report progress and manage resolution of defects found through phases of the software development life cycle.
  7. Establish and manage test activity schedules and coordinate usage and availability of test environments/facilities.

Qualifications:

  • Excellent verbal and written communication skills.
  • Strong knowledge of PC and LAN environments primarily using Windows Server and Windows Operating Systems.
  • Proficiency with Microsoft Office software programs and proven ability to effectively use software applications for data entry, data analysis, word processing, presentations, and calculations.
  • Bachelor's degree in Computer Science or Engineering.
  • Working knowledge of SQL and database concepts.
  • Client/Server, Web, and Mobile application knowledge.
  • Agile experience.
  • Source control experience.
  • Prior law enforcement experience, preferably with SmartCOP software.
  • Knowledgeable of concept practices and procedures commonly used in software quality assurance.
  • Effective testing skills: proficient in test planning and execution and using test methodologies to identify software defects, applying software quality assurance (SQA) practices and principles.
  • Excellent diagnostic and problem-solving skills with ability to develop logical, documented recommendations and work with appropriate areas on resolution of issues.
  • Detail-oriented with an aptitude for facilitating the removal of defects with software development teams.

Compensation: The estimated salary for this role is $70,000 - $90,000 per year, depending on qualifications and experience.

About SmartCOP: We are a leading provider of Records Management System software for law enforcement and conservation agencies nationwide.



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