Retail Store Manager

2 days ago


Lake Wales, Florida, United States Guitar Center Full time

Job Summary

The Retail Store Manager is a key role at Music & Arts, responsible for driving sales and operations while delivering exceptional customer service. This position requires a strong leader who can motivate and coach a sales team to meet their objectives.

Key Responsibilities

  • Manage sales team performance, providing coaching, counseling, and support to ensure sales objectives are met.
  • Stay up-to-date on financial data, inventory, and other key statistics to inform business decisions.
  • Ensure all products are available for purchase and displayed effectively.
  • Oversee payroll, recruiting, hiring, and training of store employees.
  • Execute operational tasks related to institutional sales and rental services.
  • Promote the Music & Arts lesson program and assist teachers.
  • Demonstrate outstanding customer service to every customer.

Why Music & Arts?

We offer a unique opportunity for musicians to take time off to pursue their passion, as well as robust benefits and perks for full-time employees, including medical, dental, vision, 401(k) with company match, mental health support, paid time off, and tuition reimbursement options.

About Music & Arts

We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy of playing an instrument. We believe in putting our customers first, engaging with respect and integrity, and fulfilling our mission with passion.

Requirements

To be successful in this role, you'll need:

  • A high school diploma or equivalent.
  • At least 2 years of relevant work experience.
  • Preferred: 3-5 years of retail experience and musical experience or interest.

We're an equal opportunity employer and provide fair and equal employment opportunity to all employees and applicants, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.



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