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Member Team Lead

1 month ago

Youngstown, Ohio, United States Sam's Club Full time
Job Summary: We are seeking a highly skilled and experienced Member Team Lead to join our team at Sam's Club. As a Member Team Lead, you will be responsible for providing exceptional member service, leading a team of sales and service associates, and driving sales growth in our store.

Key Responsibilities:
  • Lead a team of sales and service associates to achieve sales and service goals
  • Provide exceptional member service, resolving member complaints and issues in a timely and professional manner
  • Drive sales growth through effective sales and marketing strategies
  • Collaborate with other departments to achieve business objectives
  • Develop and implement processes and practices to improve business performance

Requirements:
  • 6 months retail experience, including operating front-end equipment and customer service experience
  • Must be 18 years of age or older
  • Leading a front-end team and supervising experience preferred

Benefits:
  • Competitive pay and performance-based bonus awards
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits, including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

About Sam's Club:
At Sam's Club, we offer a competitive pay and benefits package, as well as opportunities for career growth and development. We are committed to providing exceptional member service and driving sales growth in our stores. If you are a motivated and experienced sales and service professional, we encourage you to apply for this exciting opportunity.