Dental Benefits Coordinator

6 days ago


Orange, California, United States Sonrava Health Full time
Job Title

Dental Benefits Coordinator

About the Role

We are seeking a highly skilled and compassionate Dental Benefits Coordinator to join our team at Sonrava Health. As a key member of our customer service team, you will be responsible for providing exceptional support to our patients and providers, ensuring seamless communication and navigation of our dental benefits.

About You

To succeed in this role, you will need:

  • A minimum of one year's experience in customer-facing roles, preferably in a healthcare or call center environment.
  • Excellent verbal and written communication skills, with the ability to build rapport with diverse stakeholders.
Responsibilities

Your primary responsibilities as a Dental Benefits Coordinator will include:

  1. Answering inbound calls from patients, providers, brokers/agents, and potential clients, providing accurate information about dental benefits and network providers.
  2. Assisting with eligibility inquiries, ensuring that patients have access to the care they need.
  3. Coordinating emergency care referrals, including out-of-area and specialist appointments.
  4. Providing language assistance program support, facilitating communication between patients and providers.
  5. Clerical duties and projects as assigned, supporting the efficient operation of our team.
Benefits

At Sonrava Health, we offer a comprehensive benefits package designed to enhance the well-being of our team members. Our benefits include:

  • Paid Time Off (PTO)
  • Holiday Pay
  • Medical, Dental, and Vision coverage
  • Continuing education and advancement opportunities
  • 401(k) plan
Salary Range

The estimated annual salary for this position is $45,000-$60,000, depending on experience and qualifications.



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