Project Manager
7 days ago
Job Summary:
We are seeking a highly skilled Project Manager to lead the management and operational support for our .NET and SharePoint-based knowledge management application. This role requires exceptional customer engagement skills, political acumen, and the ability to manage high-visibility tasks and complex customer interactions.
About the Role:
The successful candidate will oversee the application, ensuring effective knowledge management and document workflows. They will act as the primary point of contact for senior leadership, providing briefings and updates for executives within the Department of State.
Key Responsibilities:
- Lead project goals and timelines while adapting to shifting priorities and high-demand environments.
- Foster productive working relationships across diverse teams and external stakeholders.
- Navigate interoffice politics to facilitate communication and collaboration.
- Provide high-touch, personalized customer service to ensure customer needs are prioritized and addressed promptly.
- Serve as a key liaison for technical support, identifying and escalating critical issues.
- Guide continuous improvement initiatives to drive high-impact results and compliance with customer requirements.
Requirements:
- Demonstrated experience managing high-visibility projects with complex stakeholder engagements in federal agencies or sensitive government environments.
- Strong customer service orientation with excellent verbal and written communication skills.
- Proven experience in IT project management, preferably with expertise in .NET and SharePoint-based applications.
- Ability to work under pressure and adapt to rapidly changing demands.
- Resilient personality with a focus on maintaining composure in high-stress interactions.
Working Conditions:
- Hybrid work model, requiring onsite engagement in Washington, DC, 2-3 days per week, with remote flexibility for the remaining days.
EEO Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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