IT Service Management Leader
1 week ago
Futran Tech Solutions Pvt. Ltd. is seeking a highly skilled IT Service Management Leader to join our team in St Louis. As an ITIL Incident/Problem Manager, you will play a critical role in ensuring seamless service delivery and maintaining high levels of customer satisfaction.
Key Responsibilities:- Incident Management: Develop and implement effective incident response procedures to minimize downtime and ensure timely resolution.
- Problem Management: Analyze and resolve underlying issues to prevent future incidents and improve overall service quality.
- Process Improvement: Continuously monitor and enhance incident management processes to drive efficiency and effectiveness.
- Communication: Collaborate with stakeholders to provide clear and concise updates on incident status and progress.
- Bachelor's degree in Computer Science, IT, or related field; or equivalent work experience.
- 3-5 years of relevant experience in IT service management, including ITIL or ITOM frameworks.
- Proven expertise in event monitoring, incident/problem management, and technical operations/support.
- Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement.
- Excellent communication and interpersonal skills, with experience working with cross-functional teams.
- ITIL Foundations certification.
- Experience working with ServiceNow Platform.
- Background in financial services or highly regulated industries.
- A competitive salary range of $120,000 - $180,000 per annum.
- A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
- Ongoing training and development opportunities to enhance your skills and career growth.
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Engineer, Managed Services
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Professional Services Manager
3 days ago
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Store Management Leader
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Growth Leader, Consulting Services
3 weeks ago
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Growth Leader, Consulting Services
3 weeks ago
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Growth Leader, Consulting Services
3 weeks ago
St. Louis, United States Takeda Pharmaceuticals Full timeFounded in 1952, RubinBrown LLP is one of the nation’s leading accounting and professional consulting firms. The RubinBrown name and reputation are synonymous with experience, integrity and value.RubinBrown redefines the full-service experience by combining technical and industry expertise with a commitment to personal and high-level relationships.General...
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Senior Records Management Leader
1 week ago
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Tax Accounting Leader
3 weeks ago
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Restaurant Team Leader
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Product Design Manager
7 days ago
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Transformational Product Management Leader
2 weeks ago
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Risk Manager
1 week ago
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Model Risk Management Leader
1 week ago
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Growth Leader, Consulting Services
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Mail Operations Manager
7 days ago
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Consulting Leader
3 days ago
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st. louis, United States SBM Management Full timeSBM is a Minority-Owned Business Enterprise with 40 years of experience delivering janitorial and soft services in dynamic facilities. We operate across a variety of industries including high-tech, manufacturing, automotive, aviation and life sciences. Today, 12,000+ SBM employees support 1,000+ complex sites across the US, Latin America, and Asia. We...
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Carwash Operations Leader
1 week ago
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Property Operations Manager
7 days ago
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Cloud Migration Project Manager
1 week ago
St Louis, Missouri, United States IT Partners,Inc Full timeJob SummaryThe Cloud Migration Project Manager will be responsible for planning and executing a cloud migration from DISA shared service data center to commercial or government cloud.Key Responsibilities:Manage schedule, resources, and technical risk in an effective wayModernize code, improve security, and enhance user experienceProven experience managing a...