Operations Specialist Lead

3 days ago


Tampa, Florida, United States HireQuest Inc. Full time

Job Summary

We are seeking an experienced Operations Specialist Lead to support the successful operation of our national franchise branches. This role requires strong operational experience in the staffing industry and the ability to work independently while representing the company in diverse environments.

Key Responsibilities

  • Deliver on-site training to franchisees and branch staff, focusing on company processes, compliance standards, and operational procedures.
  • Assist with the launch and initial setup of new branches, ensuring teams are fully trained and equipped to run daily operations.
  • Provide refresher training and resolve operational challenges in existing branches.
  • Act as a field resource during high-demand periods to ensure smooth and efficient operations.
  • Collaborate with regional management and corporate teams to maintain consistent operational standards.
  • Travel extensively to branch locations to provide operational support and address training gaps.

Requirements

  • Experience: 3-5 years of staffing industry experience, preferably within a daily or weekly pay model.
  • Training Skills: Experience in delivering structured training sessions and mentoring others on operational best practices.
  • Technical Skills: Proficient in Windows-based software, including Microsoft Word, Excel, Internet, and Outlook.
  • Communication Skills: Strong written, verbal, and interpersonal communication skills.
  • Customer Service: High level of customer service orientation and ability to build positive relationships.
  • Organization: Demonstrated ability to prioritize tasks, handle multiple assignments simultaneously, and maintain high levels of accuracy.
  • Adaptability: Flexibility to handle changing workloads, travel demands, and diverse operational needs.

Salary Estimate

$85,000 - $110,000 per year, depending on experience and qualifications.



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