Logistics Operations Development Specialist
1 week ago
Overview of Ryder System:
Ryder System is a leading provider of transportation and logistics solutions, committed to delivering exceptional customer service and driving business growth. With a rich history dating back to 1933, our company has evolved into a dynamic organization with a strong focus on innovation, sustainability, and employee development.
Compensation Package:
We offer an attractive compensation package that includes a base salary ranging from $53,000 to $55,000 annually, based on internal equity, market data, and individual qualifications. Additionally, you may be eligible for an annual bonus, commission, and/or long-term incentive plan.
About the Role:
We are seeking a skilled Logistics Operations Development Specialist to join our team in Ft. Wayne, IN. As a key member of our operations team, you will support the shop management process, assist in cost savings, customer retention, and metric-based initiatives. This role requires excellent communication and problem-solving skills, as well as the ability to work cross-functionally with various departments.
Key Responsibilities:
- Customer Relationship Management: Provide high-quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
- Cost Savings and Optimization: Assist in identifying opportunities to reduce costs and improve operational efficiency.
- Cross-Functional Collaboration: Work closely with Maintenance, Asset Management, Sales, and Marketing teams to ensure customer satisfaction and achieve business objectives.
- Technician Work Planning: Oversee technician work planning for efficiency, training, and flexibility.
Required Skills and Qualifications:
- Bachelor's Degree: Required
- Customer Service Experience: One (1) year or more experience in customer service with issues resolution preferred.
Benefits:
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family, and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Equal Opportunity Employer:
Ryder System is an Equal Opportunity Employer and proud to be a drug-free workplace. We celebrate diversity and welcome qualified applicants from all backgrounds to join our team.
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