Senior Collections Specialist

3 weeks ago


Washington, Washington, D.C., United States Beacon Hill Staffing Group, LLC Full time

Job Description

Beacon Hill Staffing Group, LLC is seeking a highly skilled Collections Operations Specialist to facilitate daily collections operations, ensuring adherence to established procedures. The ideal candidate will have a strong background in client collections and excellent communication skills.

Responsibilities

  • Facilitate daily collections operations, ensuring adherence to established procedures.
  • Communicate effectively with clients regarding delinquent accounts, including preparing and sending collection communications and generating reminder statements promptly.
  • Negotiate payment plans with clients to facilitate debt resolution.
  • Collaborate with attorneys to research, analyze, and resolve collections issues efficiently.
  • Provide support to attorneys regarding their accounts receivables, fostering effective communication and problem solving.
  • Develop a comprehensive understanding of billing functions and cross-train as necessary.
  • Undertake additional billing duties and projects as assigned.

Requirements

  • Bachelor's degree required, with a focus on Accounting or Finance preferred.
  • 3+ years of experience in client collections.
  • Experience working at a law firm.
  • Proficiency in Aderant or similar legal billing systems.
  • Exceptional oral and written communication skills.
  • Strong analytical abilities, including proficiency in mathematics.
  • Proficient in MS Office. Willingness to learn new technical systems.


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