Branch Coordinator Lead
4 weeks ago
We are seeking a highly skilled and motivated Branch Coordinator Lead to join our team at Sherwin-Williams. As a key member of our floorcovering division, you will play a critical role in ensuring the success of our wholesale customers.
Key Responsibilities- Provide exceptional customer service to wholesale customers, answering their questions and recommending solutions to meet their floorcovering needs.
- Work closely with customers to determine their floorcovering requirements and provide timely and accurate solutions.
- Process orders and schedule installations with installers and customers, ensuring seamless execution.
- Process sales transactions accurately and consistently, adhering to company policies and procedures.
- Follow and achieve sales goals on a monthly, quarterly, and yearly basis, driving business growth and revenue.
- Maintain precise work order files, ensuring accurate and up-to-date records.
- Pull appropriate products from the sales floor or warehouse, ensuring timely and accurate delivery.
- Clean store equipment, maintaining a safe and efficient work environment.
- Load and unload delivery trucks, ensuring efficient and safe transportation.
- Assist in making deliveries, as needed, to ensure customer satisfaction.
- Maintain in-stock and presentable condition assigned areas, ensuring a positive customer experience.
- Remain knowledgeable on products offered, discussing available options and features with customers.
- Comply with inventory control procedures, ensuring accurate and up-to-date records.
- Suggest ways to improve sales, driving business growth and revenue.
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.
- Must have at least one year of experience working in a delivery, retail, or customer service position.
- Must have previous work experience selling floorcovering and/or floorcovering products.
- Must have prior work experience operating floorcovering cutting equipment.
- Have a valid, unrestricted Driver's License.
- Have at least a High School diploma or GED.
- Ability to read, write, comprehend, and communicate in more than one language.
- Ability to read, write, comprehend, and communicate in Spanish.
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