Customer Service Representative and Store Associate

4 days ago


Hopkinsville, Kentucky, United States Big Lots Full time
Job Description: As a Customer Service Representative and Store Associate at Big Lots, you'll be the face of our company, interacting with customers and providing them with an exceptional shopping experience. Your responsibilities will include processing transactions, answering customer inquiries, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving any issues they may have.
  • Process cash and credit transactions accurately and efficiently.
  • Restock shelves and maintain a well-organized store appearance.
  • Assist with visual merchandising activities to create an appealing store display.

Requirements:
  • Must be at least 16 years old.
  • Strong communication and interpersonal skills are essential.
  • Able to work a flexible schedule, including nights, weekends, and holidays.
  • Prior retail experience is preferred.

Estimated Salary: $14-$18 per hour, depending on location and experience. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.

This position requires a strong ability to lift, carry, push, and pull a minimum of 50 pounds. You should also be able to stand for long periods, walk, and move freely throughout the store. Basic English literacy and math skills are required.
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