Customer Operations Coordinator
5 days ago
We are seeking a highly skilled Customer Operations Coordinator to join our team at Sensient Technologies. As a key member of our Colors Group business, you will play a critical role in supporting our customers and driving business growth.
Key Responsibilities- Process customer transactions, including orders, quotes, debits, credits, and returns, with accuracy and efficiency.
- Communicate with planners and shipping personnel to ensure timely deliveries and advise customers of any delays.
- Review production and shipping schedules to determine their impact on customer deliveries.
- Work with account managers, product managers, and sales administrative staff to resolve discrepancies and missing information.
- Resolve routine customer issues and requests, and communicate with account managers and customer service managers as needed.
- A bachelor's degree is preferred, along with 3 years of customer service experience.
- Strong communication skills, including the ability to capture details and communicate accurately, professionally, and completely, verbally and in writing.
- Ability to multitask while maintaining high degrees of attention to detail, accuracy, and poise.
- Effective personal time management and organization skills.
- Solid proficiency in JD Edwards (JDE) and experience in a Microsoft Office environment (Word, Excel, PowerPoint) is desired.
Sensient Technologies Corporation is a leading global manufacturer and marketer of colors, flavors, and extracts. We employ advanced technologies at facilities around the world to develop specialty food and beverage systems, cosmetic and pharmaceutical systems, specialty colors, and other specialty and fine chemicals.
Our customers include major international manufacturers representing most of the world's best-known brands.
We are an equal opportunity employer and welcome applications from diverse candidates.
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Customer Service Coordinator
1 week ago
East Saint Louis, Illinois, United States Sensient Technologies Full timeAbout the RoleWe are seeking a highly skilled Customer Operations Coordinator to support our Colors Group business in St. Louis. As a key member of our team, you will work cooperatively with team members to service existing customers and provide exceptional support.Key ResponsibilitiesProcess customer transactions, including orders, quotes, debits, credits,...
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Customer Service Coordinator
2 weeks ago
East Saint Louis, Illinois, United States Sensient Technologies Full timeAbout the RoleWe are seeking a highly skilled Customer Operations Coordinator to support our Colors Group business in St. Louis. As a key member of our team, you will work cooperatively with team members to service existing customers and provide exceptional support.Key ResponsibilitiesProcess customer transactions, including orders, quotes, debits, credits,...
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