Optical Sales Associate
1 month ago
At National Vision, we are seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.
Key Responsibilities:- Sell, fit, and dispense eyewear to customers, ensuring a high level of customer satisfaction.
- Meet National Vision's sales and company objectives, adhering to our Code of Conduct and fostering a professional and productive environment.
- Assist with dispensing eyeglasses and contact lenses to customers, as permitted by state law, and educate clients on proper eyeglass and contact lens care.
- Maintain accurate and organized patient records, notify customers when orders are ready, and assist with picking out eyewear.
- Answer, screen, and forward incoming phone calls in accordance with National Vision protocol, and maintain the cleanliness of all equipment, workstations, and the facility.
- Ensure inventory control and loss prevention procedures are followed at all times, and maintain visual merchandising according to Brand and Company Standards.
- 1+ years related experience or training in retail/customer service preferred.
- Fluent in reading and speaking both English and Spanish.
- Strong selling skills, aimed at meeting both the store's and self-sales targets, by following company policies.
- Ability to give instruction in a clear and concise manner to customers, and interact with all levels of employees in a courteous, professional manner at all times.
At National Vision, we believe in taking care of our people. We offer competitive compensation, including bonus potential for every position in the store, as well as a comprehensive benefits package, including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount, and much more.
We strive to deliver opportunities for professional growth and long-term career fulfillment, providing training programs, access to educational courses, and promoting from within. We are an equal opportunity employer, committed to evaluating qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.
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