Chief Experience Officer, Lodging Product Development Lead

1 day ago


Bethesda, Maryland, United States Marriott Full time
About the Role

We are seeking a visionary leader to join our team as Chief Experience Officer, Lodging Product Development Lead. This individual will be responsible for driving the development and management of global lodging products and experiences.

Job Summary

The successful candidate will lead cross-discipline teams to create end-to-end experience maps, streamline brand, operational, and design standards, and develop financials that drive profitability for owners. They will also oversee the development and evolution of global performance monitoring and customer listening platforms.

Key Responsibilities
  • Lead the creation of global portfolio strategies informed by comprehensive market research, consumer insights, and emerging trends.
  • Monitor the effectiveness of these strategies and evolve them as necessary to ensure they continue to meet business objectives.
  • Oversee the planning and strategic allocation of shared resources for key initiatives across categories, ensuring the most impactful efforts receive focus.
  • Determine additional resource needs specific to the continent and monitor the effectiveness of spend and effort.
  • Develop and evolve global performance monitoring and customer listening platforms, defining clear global processes.
Requirements
  • A 4-year degree from an accredited university in Business Administration, Hospitality Management, Marketing, or related major.
  • 16+ years of relevant professional experience in brand management or 18+ years in a related function, demonstrating progressive career growth and patterns of exceptional performance.
  • Proven experience designing and developing global, differentiated brands.
Preferred Qualifications
  • Global Consumer Insights & Brand Strategy: Ability to identify key global consumer insights and moments of truth, creating compelling global brand positioning, proof points, and experiences.
  • Integrated Product Design & Development: Experience in product design and development, including global brand business blueprints, F&B partnerships, physical design concepting, and experience development.
  • Strategic Change & Market Leadership: Demonstrated ability to lead innovation initiatives and manage change effectively across markets.
About Us

Marriott International is the world's largest hotel company, with more brands, more hotels, and more opportunities for associates to grow and succeed. We offer a hybrid work environment, flexible benefits, and a commitment to diversity, equity, and inclusion.



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