Overnight Guest Service Ambassador

7 days ago


Washington, United States Kimpton Hotels & Restaurants Full time
{"title": "Overnight Guest Service Agent", "description": "Role Overview

We are seeking a highly skilled Overnight Guest Service Agent to join our team at Kimpton Hotels & Restaurants. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Register and check-out guests in a professional and friendly manner
  • Manage PBX operations, mail, and message services
  • Provide outstanding service to guests, anticipating their needs and exceeding their expectations
  • Act as an advocate for the hotel, developing relationships with guests to encourage repeat business
Requirements
  • Previous experience in a front desk or customer-facing role
  • High school diploma or general education degree (GED) required
  • Knowledge of the local area, services, attractions, and events
  • Flexible schedule, able to work overnights, weekends, and holidays
What We Offer

We offer a comprehensive package of benefits, including paid time off, medical/dental/vision insurance, 401k, and other benefits to eligible employees. Our company culture values diversity, inclusivity, and individuality, and we welcome applicants from all backgrounds.

How to Apply

Interested candidates should submit their application through our website or internal career site. We look forward to hearing from you

", "lang_code": "en-US"}

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