IT Support Specialist

5 days ago


Panama City Beach, Florida, United States Insight Global Full time

We are seeking a skilled and customer-oriented IT professional to provide technical support across 3 locations in Illinois. As an IT Support Specialist, you will play a vital role in ensuring the seamless operation of our information technology systems, resolving technical issues, and delivering excellent service to our end users.

Responsibilities include but are not limited to:

•Respond to IT support requests from end users across multiple locations.

•Diagnose and resolve hardware and network issues efficiently.

•Perform routine maintenance, upgrades, and repairs on computers, printers, and other IT equipment.

•Install, configure, and troubleshoot software applications and operating systems.

•Assist in setup, configuration, and maintenance of network infrastructure.

•Maintain accurate records of IT service requests, resolutions, and equipment inventory.

Effectively manage and prioritize IT support requests across 3 locations in Illinois.

We offer a competitive salary of $60,000 - $80,000 per year, depending on experience.

Required Skills & Experience
  • 3+ years of experience as an IT Field Service Technician
  • Strong knowledge of computer hardware, operating systems, and software applications
  • Strong knowledge of IOS/Android devices
  • Familiarity with network protocols, security, and troubleshooting
  • Valid driver's license and reliable transportation
Benefits

Benefit packages for this role will start on the first day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.



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