Program Manager

1 month ago


Huntington, West Virginia, United States Marshall University Full time
Job Description

The Academic Program Manager is responsible for the overall management of the advising unit within the College of Science, working closely with department chairs, faculty, and staff to effectively deliver services to students. Under general direction of the Dean and Associate Dean of the College of Science, and the Director of Undergraduate Academic Advising, the Program Manager develops, implements, and oversees academic advising, student recruitment, outreach, orientation, retention, probation and suspension management, and student record-keeping processes.

Key Responsibilities
  • Supervise a team of four academic advisors, providing ongoing support, direction, and performance feedback.
  • Assess staffing needs and lead recruitment, hiring, training, supervision, and performance evaluations for advisors.
  • Conduct regular meetings with advisors to ensure alignment with the unit's goals and mission, and to address any challenges or opportunities for improvement.
  • Represent College in Advising Council and bring University issues back to College.
Requirements
  • Master's Degree in counseling, psychology, education, student personnel, or a related field.
  • Minimum of two years of experience in advising or counseling.
  • At least two years of familiarity with a university setting.
  • Experience working with at-risk student populations for a minimum of two years.
  • Demonstrated ability in accurate and confidential record-keeping, with a minimum of one year of experience.


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