Customer Relations Associate
1 week ago
A&M Ventures is a top-rated sales and marketing agency in the Richmond area.
Job OverviewWe represent top global brands in telecommunications, renewable energy, home improvement, and more. Our direct, personalized approach drives customer engagement for our clients.
As a Customer Relations Associate, you will be part of a tight-knit team atmosphere that supports collaboration and mutual growth.
Key Responsibilities- Present client products and services to consumers in a confident manner to drive sales.
- Build strong relationships with customers throughout the sales process by actively listening to their needs.
- Input customer information, order details, and sales contracts into our POS system.
- Stay updated on the latest promotions and deals to effectively communicate them to customers during sales interactions.
You will have opportunities to hone in on customer service and sales techniques through virtual and onsite training sessions alongside fellow associates.
RequirementsTo be successful in this role, you should possess:
- A high school diploma or equivalent.
- 0-2 years' experience in customer service, retail sales, hospitality, or a related field.
- Strong public speaking skills and the ability to confidently interact with customers, clients, and teammates.
- Solution-oriented mindset and resilience in overcoming challenges.
- Exceptional time management and organizational skills.
- The ability to work flexible hours, including evenings and weekends as needed.
A&M Ventures is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
Estimated Salary: $40,000 - $60,000 per year.
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