Business Operations Manager

4 days ago


Leawood, Kansas, United States Waterway Carwash Full time
Waterway Carwash Job Opportunity Overview

We are seeking an experienced Business Operations Manager to join our team at Waterway Carwash in Kansas City. As a key member of our management team, you will be responsible for overseeing daily store operations, leading and developing a team of employees, and ensuring exceptional customer service.


Job Description

Key Responsibilities:

  • Lead by example in delivering outstanding customer service, providing excellent communication and problem-solving skills.
  • Manage daily store production, coordinate staff scheduling, and adjust to meet changing business demands.
  • Maintain high service standards, perform quality checks, and coach employees to improve results.
  • Complete administrative tasks, respond to customer and employee concerns, and troubleshoot equipment issues.
  • Supervise employees, provide direction, coaching, and training to enhance performance and job satisfaction.

Requirements

To be successful as a Business Operations Manager at Waterway Carwash, you should have the following qualifications:

  • A minimum of 2 years' experience in retail or hospitality management, preferably with supervisory or leadership roles.
  • An associate's degree or higher, or current college senior status, or equivalent experience.
  • Ability to work a retail schedule (5 days out of 7), including weekends and holidays.
  • Current valid driver's license and authorization to work in the US.

Benefits

We offer a competitive salary and benefits package, including:

  • A starting salary of $55,833 per year, increasing to $61,167 after three years.
  • Paid time off (PTO) up to 12 days in the first year.
  • Medical benefits, dental, and vision insurance coverage.
  • A long-term investment matching program.
  • College tuition assistance up to $4,000.
  • Referral bonus program.
  • Casual uniforms provided.
  • FREE CAR WASHES & FUEL DISCOUNTS.

About Us

At Waterway Carwash, we value our employees and offer opportunities for growth and development. Our Learn to Lead Manager Development Program is designed to fast-track your career advancement and equip you with the skills to succeed in any business environment.



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