Business Operations Manager
4 days ago
We are seeking an experienced Business Operations Manager to join our team at Waterway Carwash in Kansas City. As a key member of our management team, you will be responsible for overseeing daily store operations, leading and developing a team of employees, and ensuring exceptional customer service.
Job Description
Key Responsibilities:
- Lead by example in delivering outstanding customer service, providing excellent communication and problem-solving skills.
- Manage daily store production, coordinate staff scheduling, and adjust to meet changing business demands.
- Maintain high service standards, perform quality checks, and coach employees to improve results.
- Complete administrative tasks, respond to customer and employee concerns, and troubleshoot equipment issues.
- Supervise employees, provide direction, coaching, and training to enhance performance and job satisfaction.
Requirements
To be successful as a Business Operations Manager at Waterway Carwash, you should have the following qualifications:
- A minimum of 2 years' experience in retail or hospitality management, preferably with supervisory or leadership roles.
- An associate's degree or higher, or current college senior status, or equivalent experience.
- Ability to work a retail schedule (5 days out of 7), including weekends and holidays.
- Current valid driver's license and authorization to work in the US.
Benefits
We offer a competitive salary and benefits package, including:
- A starting salary of $55,833 per year, increasing to $61,167 after three years.
- Paid time off (PTO) up to 12 days in the first year.
- Medical benefits, dental, and vision insurance coverage.
- A long-term investment matching program.
- College tuition assistance up to $4,000.
- Referral bonus program.
- Casual uniforms provided.
- FREE CAR WASHES & FUEL DISCOUNTS.
About Us
At Waterway Carwash, we value our employees and offer opportunities for growth and development. Our Learn to Lead Manager Development Program is designed to fast-track your career advancement and equip you with the skills to succeed in any business environment.
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