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Loss Prevention Officer

4 weeks ago

Orlando, Florida, United States Marriott International Inc Full time

Job Summary

We are seeking a highly skilled Loss Prevention Officer to join our team at Marriott International. As a Loss Prevention Officer, you will be responsible for ensuring the security and safety of our guests and employees.

Key Responsibilities

  • Patrol all areas of the property to prevent and detect theft and other security breaches.
  • Assist guests with room access and respond to emergencies as needed.
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
  • Lock property entrances when required and conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS or administer first aid/CPR as required.
  • Assist guests/employees during emergency situations and notify appropriate individuals in the event of accidents, attacks, or other incidents.
  • Defuse guest/employee disturbances and call for outside assistance if necessary.
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Handle all interruptions and complaints and resolve safety hazard situations.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Report to scenes of vehicle accidents/thefts and call for assistance using proper code responses.
  • Complete a Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
  • Conduct investigations and gather evidence.
  • Conduct interviews with relevant parties.

Requirements

  • High school diploma or G.E.D. equivalent.
  • No related work experience required.
  • No supervisory experience required.
  • No license or certification required.

About Marriott International

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of Wonderful Hospitality. Always. by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.