Certified Administrative Coordinator for Pavement Certification Programs

1 week ago


University Park, United States Penn State University Full time
About the Role:

This part-time administrative assistant position supports the Northeast Center of Excellence for Pavement Technology (NECEPT) in administering certification programs and related training courses. The individual will be responsible for managing various tasks, including posting payments to applications, processing course renewals, and providing technical support to course attendees and instructors.

Key Responsibilities:

- Post payments to applications
- Process course and certification renewal applications
- Assist with monitoring online courses in Zoom and online exams in Canvas
- Provide technical support to course attendees and instructors
- Compile Zoom attendance reports
- Assist in preparing course materials
- Update technician information in an Access database
- Answer emails and calls regarding NECEPT courses and certifications
- Mail certificates and certification cards
- File applications
- Maintain counts of cards and certificates mailed

Required Qualifications:

- High school diploma/GED or vocational training degree required
- Additional specialized training desired
- Attention to detail
- Interpersonal and customer service skills - Experience providing technical support beneficial
- Strong knowledge of Microsoft Excel, Word, and Zoom
- Experience conducting online meetings
- Basic knowledge of Microsoft PowerPoint and Access

Benefits:

This hybrid in-person/remote position offers 20 hours per week with potential increases based on workflow. Penn State is committed to diversity, equity, inclusion, and sustainability. The Pennsylvania State University values flexible work arrangements when aligned with unit needs.

Estimated Salary Range:

The estimated annual salary for this role ranges between $38,000 to $45,000, depending on experience.

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