Mobile Financial Service Representative
6 days ago
We are seeking a skilled and customer-focused Mobile Financial Service Representative to join our team at Call Federal Credit Union.
Salary InformationThe estimated annual salary for this position is around $45,000 - $60,000, depending on location and experience.
Key Responsibilities- Liaising with Members: Serve as a primary point of contact between members and the credit union, providing exceptional service and ensuring that member needs are met in a timely and efficient manner.
- Product Knowledge: Educate members about various Call Federal products and services, promoting sales and enhancing relationships with existing customers.
- Transaction Processing: Accurately process transactions, including check cashing, deposits, and withdrawals, while maintaining adherence to established guidelines and limits.
- Problem-Solving: Respond to member inquiries and resolve issues promptly, escalating complex problems to senior staff when necessary.
- Cash Handling Experience: Previous experience handling cash and operating a cash drawer, with a minimum of one year in a retail or financial setting.
- Retail Experience: Proven retail experience, preferably in a customer-facing role, with a focus on delivering exceptional service and driving sales growth.
- Flexibility: Ability to work flexible schedules, including evenings, weekends, and occasional travel to other branches.
- Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with members and colleagues.
- Competitive Salary: An attractive salary package, with opportunities for career advancement and professional growth.
- Health Insurance: Comprehensive medical, dental, and vision insurance plans, ensuring your physical and mental well-being.
- Retirement Plan: A 401(k) retirement plan with employer matching contributions, helping you secure your future.
- Paid Time Off: Generous PTO policies, allowing you to recharge and enjoy time off with family and friends.
Call Federal Credit Union is a not-for-profit financial cooperative dedicated to serving the needs of its members. We strive to provide exceptional service, promote financial literacy, and support our community through charitable initiatives.
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